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Accessibility Statement

PUREGLAM BEAUTY is committed to providing an accessible and inclusive online experience for all clients. We aim to ensure that everyone — including people with disabilities — can browse our website with ease, access service information, and make bookings without barriers.

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This Accessibility Statement was last updated on 10 March 2026.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Our Accessibility Approach

Our website is designed and maintained in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help ensure that digital content is perceivable, operable, understandable, and robust for all users.

To support accessibility, we have implemented:

  • Clear heading structures across all pages

  • Logical content order for screen‑reader navigation

  • Descriptive alternative text for images

  • High‑contrast colour combinations

  • Mobile‑friendly layouts and responsive design

  • Reduced motion and animation where possible

  • Keyboard‑accessible navigation

  • Compatibility with assistive technologies such as screen readers

We continue to review and improve our website to maintain accessibility as our content and services evolve.

Third‑Party Content

Some areas of our website may include third‑party integrations or content that we do not control. These components may not fully meet WCAG 2.1 AA standards. We monitor these areas and work with providers to encourage accessibility wherever possible.

Physical Accessibility (If Applicable)

PUREGLAM Beauty is committed to providing an inclusive and comfortable experience for all clients, including those with mobility needs. Our shop in Melbourne CBD is designed with privacy and ease of access in mind, featuring three private treatment rooms and a layout that supports safe, unobstructed movement.

  • Step‑free entry — Our entrance is flat and accessible without stairs.

  • Wide pathways — Internal walkways allow comfortable navigation for mobility aids.

  • Private treatment rooms — Each room offers space for clients using wheelchairs or mobility devices.

  • Flexible appointment support — Our team is available to assist with room setup, positioning, or additional time requirements to ensure a safe and relaxed visit.

  • Accessible seating — Seating options are available for clients who may need rest before or after treatment.

  • Service animal friendly — Accredited assistance animals are welcome.

We continually review our physical environment to improve accessibility and encourage clients to contact us before their appointment if they have specific needs or require personalised support.

Feedback and Support

If you encounter an accessibility issue, experience difficulty using our website, or require information in an alternative format, please contact us:

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PUREGLAM BEAUTY Accessibility Contact
Email: cicibeauty0202@gmail.com
Phone: 0491634950

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We will respond promptly and work to resolve any accessibility concerns.

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