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Privacy Policy

Last Updated: March 2026

At PUREGLAM Beauty, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988.

1. Information We Collect

We collect information necessary to provide you with high-quality beauty and wellness services. This includes:

  • Personal Identification: Name, email address, phone number, and date of birth.

  • Health & Sensitive Information: Skin types, allergies, medical history, and contraindications relevant to our facial, lash, or body treatments.

  • Payment Data: Processed securely via our third-party partner, Fresha. We do not store full credit card details on our own local servers.

2. How We Collect Information

We collect information when you:

  • Book an appointment via our website or the Fresha platform.

  • Complete a digital or physical consultation form.

  • Communicate with us via email, phone, or social media.

  • Browse our website (via cookies for Google Ads and Analytics).

3. Purpose of Collection

We use your information to:

  • Manage your bookings and send appointment reminders.

  • Ensure treatments are safe and tailored to your specific health/skin needs.

  • Process payments and prevent fraud.

  • Improve our website experience and provide relevant marketing (if you have opted in).

4. Third-Party Disclosure (Fresha & Marketing)

We do not sell your data. However, we share information with trusted partners to operate our business:

  • Fresha: Our booking and point-of-sale partner.

  • Google Analytics/Ads: To understand website traffic and show relevant advertisements.

  • Legal Requirements: If required by Australian law or to protect our legal rights.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access or disclosure. Digital records are password-protected, and sensitive health information is handled with strict confidentiality by our trained therapists.

6. Access and Correction

Under the Australian Privacy Principles, you have the right to access the personal information we hold about you or ask for it to be corrected. Please contact us at the details below to make a request.

7. Cookies

Our website uses cookies to enhance your experience. You can choose to disable cookies in your browser settings, though this may affect some website functionality.

8. Contact Us

If you have questions or a complaint regarding your privacy, please contact:

​

PUREGLAM Beauty

Address: Lower Ground, 267 Collins St, Melbourne VIC 3000

Phone: 0491 634 950

Email: cicibeauty0202@gmail.com

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